2018-19 Season Ticket FAQ

Are there any service charges on top of season ticket prices?
Yes, there is a small service fee plus HST on top of our base price for season ticket holders.

Is there going to be seniors or children’s pricing?
Our season ticket price is the best possible price for all ticket holders of all age groups, so any season ticket holder is getting the best pricing we can provide.

What is available for accessible seating?
There is accessible seating on the concourse level on the East and West sides, as well as the North End in the third level.

Will there be a price increase on my season seats for next season?
We will not be raising our 38 game regular season price as long as you renew your seats between March 16th and March 30th, however we will have 2 exhibition games for the upcoming season which gives you 40 games in your package and does increase the final cost.

When can I renew my seats?
Renewals will start on Friday, March 16th at 9am. You will be able to renew your seats online through your Account Manager, or by visiting the Box Office. The last day to renew your seats without a price increase is Friday, March 30th at 5pm.
All unrenewed seats will be released as of Saturday, April 14th.

What If I am away when renewals occur?
As of March 16th you can log in to your Account Manager to complete your renewal online, or call our office at 613-967-8067 during business hours (Monday to Friday, 9AM – 5PM.)

How can I change my seats for next season?
To be a part of our relocation process, you must renew your current seats first. Upon renewing you will need to indicate that you would like a relocation date. This date will be emailed to you within 2 business days after you renew. Relocation time blocks will be based on PRN number and be held at the Box Office. If you are unable to attend your relocation date, you can visit the box office any time after your date. We will also host an open house on Saturday April 28th where all renewed season ticket holders can have one last look around for possible relocation options.

Will the balcony be available as a season ticket for next season?
Yes, it will be. To move into the balcony you must renew your current seats and then indicate you would like a relocation date as mentioned above.

How do I know where I am on the list?
You can find your PRN number on your Season Ticket Holder renewal email which was sent on Friday, March 2nd.

Can I purchase additional season tickets?
Yes you can. This must be done in person at our Box Office. If you are looking to add seats and relocate your current seats, you will need to sign up for a relocation date and add your new seats at that time.

Can I share my season tickets with others?
Yes you can. The seats remain the property of the person who ordered them, but we encourage people who can’t make every game to share them with family, friends and business associates. Our ticket provider Ticketmaster will also provide ways for season ticket holders to easily get their tickets to other people when they can’t make games.

What are the payment options for new season ticket holders?
Fans can purchase their tickets immediately in full with debit or any major credit card. There is a 3 payment option, with 20% due immediately and then two 40% payments on June 15th and September 15th. We also have a monthly option available, with your first payment due immediately and the last payment on September 15th.

How can I become a New Season Ticket Holder for the 2018-2019 Season?

As of March 16th, anyone looking to become a new season ticket holder can place a $100.00 per seat deposit.  Once our renewal campaign for current season ticket holders is complete, we will invite everyone who has a deposit down the Yardmen Arena for a “pick your seat event” on April 28th.  If you are unable to attend this event, you can then come into the Belleville Senators Box Office to meet with a Representative for seat selection. The priority of seat selection will be based on a first come, first serve basis based on the timing of $100 seat deposit

What are the benefits of being a season ticket holder?
There are numerous benefits to being a season ticket holder including:

  • Same seat guarantee for all 40 home games, with a price saving only available to season ticket holder
  • Payment Plan Options
  • First access to tickets for the Calder Cup Playoffs
  • Season ticket holder annual gift
  • 15 per cent discount on select Belleville Senators officially licensed merchandise purchased at The Locker Room
  • Pre-buy privileges to purchase additional seats for Belleville Senators games
  • Priority access to any non-hockey events in the Yardmen Arena organized by the Senators organization
  • Priority access to seat upgrading/relocating upon renewal phase
  • Online Account Manager
  • Copy of Team Photo

What will parking look like next season?

We know parking is a challenging situation. Once the season concludes we will be evaluating and discussing ways to improve the experience for our fans.