Season Seat Membership Terms and Conditions 2026

BELLEVILLE SENATORS SEASON SEAT MEMBERSHIP

TERMS AND CONDITIONS

Last Updated: , 2026

 

  1. For the purposes of these terms and conditions, Belleville Senators Inc., the owner of the Belleville Senators, an American Hockey League (“AHL”) franchise, shall be referred to as “BSI“. The individual or legal entity entered on the records of BSI as being the account holder in respect of the purchase of a season seat package for Belleville Senators home games to be played at the Arena (a “Package”), shall be referred to as the “Member”. “Arena” shall refer to the home arena of the Belleville Senators which is located at 265 Cannifton Road, in Belleville, Ontario
  1. These terms and conditions, together with all Package order and account information, constitute a binding legal agreement (“Agreement”) between BSI and the Member. By tendering payment to BSI or accepting a Package ticket, the Member signifies its acceptance of these terms and conditions and its agreement to be bound to this Agreement.  As further detailed in section 17 below, BSI reserves the right, in its sole discretion, to amend these terms and conditions from time to time upon written notice to the Member. BSI will maintain an updated copy of these terms and conditions at ’

The Member acknowledges and agrees that receipt of Membership Benefits (as defined in section 11 below) including use of Package tickets and attendance at any Package games, by the Member or any individual using any of the Member’s Package tickets from time to time, is governed by (i) this Agreement; (ii) the terms and conditions printed on the reverse side of each physical Package ticket (or made available digitally for mobile Package tickets, as applicable) (the “Ticketback Terms”, the current version of the Ticketback Terms is attached as Schedule A hereto); (iii) Arena policies, including security, health and safety, alcohol consumption, and code of conduct policies (as updated from time to time on the Belleville Senators website – bellevillesens.com); and (iv) applicable laws.

  1. AUTO-RENEWAL PROGRAM. THE MEMBER ACKNOWLEDGES AND AGREES THAT BY PURCHASING A BELLEVILLE SENATORS SEASON SEAT PACKAGE FOR THE 2026-2027 AHL SEASON, IT IS PARTICIPATING IN THE BELLEVILLE SENATORS AUTO-RENEWAL PROGRAM, WHEREBY SUCH SEASON SEAT PACKAGE WILL AUTOMATICALLY RENEW FOR SUCCESSIVE AHL SEASONS UNLESS TERMINATED IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. The Member further acknowledges and agrees that it will be responsible for paying the fees and taxes associated with its Package, as specified in its Annual Renewal Statement (described below), each year unless the Member specifically opts out of the Auto-Renewal Program, as detailed below.
  1. Auto-Renewal Process. At least 30 days in advance of each upcoming renewal date, BSI will send the Member an email (typically in February or March of each year), at the email address associated with the Member’s account, notifying the Member that its “Annual Renewal Statement” is now available via its account on the online platform, ‘’ (by way of example only, an email notice that the Member receives in February 2027 would relate to the 2027-2028 AHL season). The Annual Renewal Statement will include: (i) the relevant renewal date for the upcoming AHL season (i.e. the date that Member’s first payment will be due (the “First Payment Date”)); (ii) new Package pricing for the upcoming AHL season (including a list of any applicable fees and taxes to be payable by the Member); (iii) the Member’s payment plan options for the upcoming season; (iv) any material changes to these Terms and Conditions; and (v) instructions for terminating the renewal of Member’s Package in accordance with paragraph (b) below. Unless the Member opts out as specifically set forth in paragraph (b) below, the Member may not terminate its automatically renewing Package.
  1. Opting Out. The Member can terminate the renewal of its Package by completing and submitting an opt-out form to be located on ’ prior to the First Payment Date, as specified in its Annual Renewal Statement. The Member’s election to terminate will be effective for the upcoming season and the Member will cease to be a season seat member at the conclusion of the then current season (i.e. no payments will be due and no Package tickets will be received with respect to the upcoming season). If the Member does not submit an opt-out form, or if the Member’s opt-out form is submitted subsequent to the First Payment Date, the Member will remain a season seat member for the upcoming season subject to the discretion of BSI.
  1. No Right to Renewal. As further detailed in section 17 below, BSI reserves the right to terminate or modify season seat packages and their automatic renewal at any time, for any reason. The purchase of a season seat package for any season does not create a legal right for the Member to renew any season seat package(s) for any subsequent season. The Member further acknowledges and agrees that the opportunity to renew its Package is a privilege granted by BSI which may be withdrawn by BSI at any time and that BSI has no obligation to renew this Agreement.
  1. BSI will deal only with the Member in all matters pertaining to the Package. Should a Member wish to have someone else named to handle such matters, written notice must be provided by the Member to BSI. The designated contact person for a Package account held by a business may be changed upon written notice to BSI.

 

The Member agrees to promptly notify BSI in writing of any changes in address, phone number, payment information, account status, or any other information submitted in respect of the Package.

 

BSI’s acceptance of payment with respect to a Package from any individual or entity who is not the Member does not grant any rights to Package tickets to such individual or entity, rather such payments are deemed to have been made for and on behalf of the Member. All payments for Package tickets made by, or for and on behalf of, the Member are non-refundable except as expressly contemplated in this Agreement or, with respect to an individual Package ticket, the Ticketback Terms.

 

  1. PACKAGE GAMES; LEAGUE SPECIAL EVENTS. The Member acknowledges and agrees that the Package being purchased hereunder includes only regular season Belleville Senators home games to be played at the Arena (and not Belleville Senators home playoff games), and for the avoidance of doubt, shall not include tickets, or the right to purchase tickets, to any other event or game, including, but not limited to, any AHL All-Star games or other events (each a “League Special Event”) to the extent held in the Belleville Senators market or hosted by the AHL at the Arena or otherwise in which the Belleville Senators, or any of its players, may participate. Notwithstanding the foregoing, BSI will make reasonable efforts to secure the Member an opportunity to purchase tickets for any Belleville Senators home game that is relocated to an alternate venue within the Belleville Senators market for the purposes of playing a League Special Event. If during the AHL season, a Belleville Senators regular season game is designated as a League Special Event, BSI will make the account adjustments contemplated in section 6 below as if such game was a cancelled game.
  1. CANCELLED GAMES. The Member acknowledges and agrees that BSI and/or the AHL may cancel Belleville Senators games for any reason, as determined in its/their sole discretion. In the event that any Belleville Senators game for which Package tickets have been sold to the Member is cancelled, the Member’s sole remedy, as determined by BSI in its sole discretion, shall be to: (i) receive an equivalent number of tickets to an alternate Belleville Senators regular season home game played at the Arena in full satisfaction for the Package tickets made unavailable due to cancellation, or (ii) have its account credited with an amount equal to the amount paid (or payable) by the Member for the particular cancelled game(s) (such amount to be determined as a pro-ration based on the number of originally scheduled home games in the Package, and the amount paid by the Member for the Package).  Unless other arrangements are agreed between BSI and the Member, the credited funds shall, where applicable, be held by BSI and applied, at the direction of the Member, to the Member’s purchase of regular season or playoff tickets (if applicable) in the season in which the cancelled game(s) were to have occurred and/or to the Member’s renewal of a season seat package in the subsequently played season. If the Member elects not to purchase regular season or playoff tickets and terminates its Package for the subsequent season (in accordance with section 3(b) above), the amount of the credit will be refunded to the Member. No interest or rebate will accrue on the amount of the credit at any time, unless BSI determines otherwise in its sole discretion.
  1. GAME PRESENTATION / LOCATION. The Member acknowledges and agrees that BSI and/or the AHL may modify or discontinue, temporarily or permanently, any aspect of the rules, operations, venue configuration and presentations of AHL games and events and may choose to relocate Belleville Senators games to an alternate venue outside of the Belleville Senators market, for any reason, as determined in its/their sole discretion. In the event that a Belleville Senators game for which Package tickets have been sold to the member is relocated to an alternate venue outside the Belleville Senators market, BSI will make the account adjustments contemplated in section 6 above as if such game was a cancelled game.
  1. POSTPONEMENT / RESCHEDULING. The Member acknowledges and agrees that BSI and/or the AHL may postpone or reschedule Belleville Senators games for any reason, as determined in its/their sole discretion. In the event that any Belleville Senators game for which Package tickets have been sold to the Member is postponed or rescheduled for any reason, the Member’s sole remedy shall be to have such tickets honoured at the Arena on the postponed or rescheduled game date.
  1. WAIVER OF CLAIMS. The Member acknowledges and agrees that the relocation, cancellation, postponement or rescheduling of any Belleville Senators games contemplated in sections 5-8 above shall in no way be deemed, argued, or construed to be a breach by BSI of any terms, conditions, agreement or any other duties or obligations in connection with the sale and use of Package tickets, provided that BSI will, where applicable, make the account adjustments contemplated in such sections. The Member hereby waives and releases any and all claims it may have against BSI and/or the AHL with respect to such relocated, cancelled, postponed or rescheduled game(s).
  1. PLAYOFF GAMES. Members will have the first right to purchase Belleville Senators home playoff tickets corresponding to the playoff rights specified in its Package at the prices, by the deadlines, and upon such terms and conditions as may be established by BSI in its sole discretion. All sales of playoff tickets under this Agreement are final and non-cancellable by the Member.  In the event the Member declines to purchase playoff tickets on such terms and conditions as may be set by BSI, BSI may sell, or otherwise utilize the Member’s seat allotment for playoff games, as BSI sees fit.
  1. MEMBERSHIP BENEFITS. The Member acknowledges that any supplementary season ticket membership rights and privileges offered by BSI (that is, in addition to the use of Package Tickets – for example, invitations to season seat member events, discounts on concessions items and merchandise, and such other rights and privileges as may be extended by BSI from time to time) (“Membership Benefits“) are intended exclusively for the Member to recognize its commitment and loyalty. The Member acknowledges and agrees that the sale or offer for sale, directly or indirectly, of Membership Benefits is prohibited, and that any other transfer of Membership Benefits is only permissible if expressly authorized by BSI. The Member acknowledges and agrees that all matters regarding Membership Benefits shall be determined by BSI in its sole discretion, including whether any Membership Benefits are offered in any given AHL season, as well as the nature, details and conditions of any Membership Benefits that are offered in a particular AHL season (including whether they are offered on a per account, per ticket or other basis).

 

Ticket Brokers. For the purposes of these terms and conditions, “Ticket Broker” shall mean an individual or legal entity: (i) who is in the business of making available for sale tickets that were originally made available for sale by a primary seller; or (ii) who purchases a Package with the primary intent of reselling Package tickets for commercial gain. A Member may be determined to be a Ticket Broker by BSI in its sole discretion at any time.  Accounts belonging to suspected Ticket Brokers will not be entitled to receive any Membership Benefits other than the use of Package tickets. BSI reserves the right to revoke, suspend, or not offer for sale, tickets to suspected Ticket Brokers.

  1. The Member agrees to pay in full all amounts specified in its Package order form or Member’s Annual Renewal Statement (including without limitation the cost of all tickets and parking passes as well as all applicable taxes and fees as further described in paragraph (c) below), by the date such payments are due, in accordance with the payment plan option (described in paragraph (b) below) selected in its Package order form or through the ’ The Member hereby irrevocably authorizes BSI to debit the amount of each payment from the Member’s credit card (where payment is to be made by credit card). This authority shall remain in full force and effect until BSI has debited the full amount of the Member’s Package and playoff tickets (if any) purchased.
  1. Payment Plan OptionsMembers will, unless otherwise communicated by BSI, have the option of three payment plans:
  1. Pay In Full Plan. The Pay in Full Plan allows the Member to pay 100% of the cost of its Package for the upcoming season on or before the First Payment Date (as set out in the Package order form or Annual Renewal Statement (as applicable)). This payment may be made using a VISA, MasterCard, or American Express credit card (a “Credit Card”) or cheque.
  1. Three Pay Plan. The Three Pay Plan allows the Member to pay: (A) 20% of the cost of its Package for the upcoming season on or before the First Payment Date, (B) 40% of the cost of its Package for the upcoming season on or before the second payment date specified in the Package order form or Annual Renewal Statement (as applicable); and (C) 40% of the cost of its Package for the upcoming season on or before the third payment date specified in the Package order form or Annual Renewal Statement (as applicable). These payments may be made using a Credit Card or cheque.
  • Monthly Pay Plan. The Monthly Pay Plan allows the Member to pay the cost of its Package for the upcoming season in monthly installment payments (the number of payments and the amount of each payment will be communicated on the Package order form or the Annual Renewal Statement (as applicable)), with the monthly installment payments being due on the dates referred to in the Package order form or the Annual Renewal Statement, as applicable. These payments may be made by Credit Card only.

   

  1. Fees and Taxes.
  1. Late / Declined Payments. In the event any payments are not provided when due, BSI may suspend the barcodes for the Member’s Package tickets until payment in full is made. The Member acknowledges and agrees that it shall be a breach of this Agreement (giving rise to BSI’s termination and other rights described below) if any payment is declined and such non-payment is not remedied within ten (10) business days of the member being so advised by BSI. BSI also reserves the right to charge a processing fee of $20.00 for any declined payment due to insufficient funds or a declined Credit Card.

Unless otherwise specified in these terms and conditions, all sales of season seat packages under this Agreement are final and non-cancellable by the Members and all deposits and payments are non-refundable.

 

The Member understands and agrees that BSI is not liable in any way for erroneous billing statements or incorrect charges, and that in the event of such billing error, BSI’s only responsibility is to correct it if and when BSI receives written notice of the error. The Member understands that it is the sole responsibility of the Member to ensure that its payment information is correct and current and to notify BSI in writing of any errors, deficiencies or changes such that the payment information may be updated, and that the Member’s failure to do so within the specified time frame may result in a suspension or loss of Package tickets and/or Membership Benefits at the sole discretion of BSI.

  1. BSI reserves the right, in its sole discretion, to terminate this Agreement, and thereby cancel all of the Member’s Package tickets, playoff tickets, and Membership Benefits without compensation to the Member, if: (a) the Member fails to pay when due any amounts due hereunder; (b) the Member otherwise materially breaches the terms of this Agreement; or (c) the Member becomes insolvent, bankrupt or is otherwise unable to pay its debts when due. Termination of this Agreement will not affect the Member’s obligations under this Agreement for amounts due to BSI for rights received by the Member on or up to the date of termination or otherwise limit the rights and remedies available to BSI at law or in equity. No failure or delay by BSI in the exercise of any remedy provided for in this Agreement shall be construed to constitute a forfeiture or waiver thereof or of any other right or remedy available to BSI.
  1. REVOCABLE LICENCE AND RESTRICTIONS. The Member acknowledges that each Package ticket and playoff ticket is a limited, revocable licence to attend the game described on the ticket face. As a revocable licence, each ticket may be revoked by BSI, in its sole discretion, at any time and for any reason.  Package tickets are intended for personal use by the Member and are not intended for commercial re-sale unless expressly authorized by BSI. The Member may not sell, give away, donate, sublicense, lease, lend, dispose of in any manner, or otherwise part possession with, any of the Member’s tickets in connection with any promotion of merchandise or services of any kind or for any other commercial purposes whatsoever unless prior written consent is obtained from BSI.
  1. BSI reserves the right to relocate the seats in the Member’s Package occasionally during the regular season and at any time during the playoffs due to broadcast and/or Arena security requirements and for any other reason in its sole discretion. If such a relocation is required, BSI will make every effort to relocate the Member (or the individual using any of the Member’s Package tickets) to seats in a substantially similar or better location within the Arena.

 

  1. PERSONAL INFORMATION AND ELECTRONIC COMMUNICATIONS. BSI may collect the following categories of personal information when the Member purchases its Package or otherwise interacts with BSI: personal information including contact information and financial information including payment details. BSI uses this information to process the Member’s Package; provide the Member with goods, products or services; manage the Member’s account; and enable the Member to customize features of BSI’s services. For more details, please review BSI’s Privacy Policy which can be found at [link]. From time to time, BSI will send the Member electronic messages with information pertaining to its account (including messages with renewal, pick up or payment information or messages with other information related to the proper administration of the Member’s account) or its Membership Benefits.  BSI may also send the Member other types of electronic messages, such as offers of goods (including tickets) and services of BSI in accordance with applicable laws; provided that the Member may at any time opt out of receiving such materials by following the unsubscribe instructions provided in any of these marketing communications.

 

  1. BSI reserves the right to change all or any portion of these terms and conditions at any time, and from time to time. Where required by law or at its discretion, BSI will send the Member notice of such changes using the email address associated with Member’s account on ’, or using other means of contact available to BSI. Where required by law or at BSI’s discretion, such notice will be given at least thirty (30) days before the amendment comes into force. Prior to the coming into force of the amendment, the Member may cancel the Agreement instead of accepting the amendment. To the fullest extent permitted by law, as the Member’s sole remedy and where required by law, the Member may refuse the amendment and cancel the Agreement without cost or penalty. The Member’s continued use of the Package following any announced change or after the date indicated in any notice of amendment will be deemed acceptance of any change to these terms and conditions.

 

  1. This Agreement and the Ticketback Terms constitute the entire agreement between the parties. The waiver by BSI of strict observance or performance of any term of this Agreement or the Ticketback Terms or of any breach of this Agreement on the part of the Member or of any breach of the Ticketback Terms on the part of the Member or any individual using any of the Member’s Package tickets shall not be held or deemed to be a waiver of any subsequent failure to observe or perform the same or any other term of this Agreement or the Ticketback Terms or any breach thereof. If any provision of this Agreement is adjudicated to be invalid, illegal or unenforceable, in whole or in part, such provision shall be deemed deleted to the extent that the expected benefits to be received by the parties are not materially changed, and all other provisions of this Agreement shall remain in full force and effect. Time shall be of the essence hereof and thereof.
  1. GOVERNING LAW. These Terms shall be governed by the laws of the Province of Ontario, without regard to its conflict of laws provisions. Any action or proceeding arising out of or relating to the Agreement must be brought in the courts of the Province of Ontario. The Member knowingly, voluntarily and irrevocably submits to the exclusive jurisdiction of the courts located in Ottawa, Ontario in any such action or proceeding and waives any objection it may now or hereafter have to venue or to convenience of forum.
  1. CONTACT US. If the Member has any questions about the Agreement, it may contact BSI at 265 Cannifton Road, Belleville, Ontario, K8N 4V8, [(613) 967-8067, or [tickets@bellevillesens.com].

SCHEDULE A – TICKETBACK TERMS

Ticket holder acknowledges all risks incidental to any game or event for which this ticket is issued, whether occurring before, during or after the game or event, and hereby agrees to assume same.  Management reserves the right to refuse admission by refunding the price appearing hereon and/or to expel from the premises any person whose presence or conduct is deemed by it to be objectionable.  Expulsion cancels this ticket and the holder thereupon forfeits all claims, including any claim to a refund of the ticket price.  Tickets deemed lost or stolen will not be honoured.  Admission is subject to compliance with the applicable laws, by-laws, regulations and facility or stadium rules (“The Rules”).  Failure to comply with the Rules may result in non-admission or expulsion.  In conformance with the Rules, alcohol, illegal drugs, cameras, recording devices, clothing not being worn and bags or containers of any kind, may be excluded from the premises.  Holder consents to a reasonable examination of his/her person and effects to ensure compliance.  Price shown is inclusive of all taxes and facility charges where applicable.  Latecomers will not be admitted until a suitable break in the performance.  Without the express written consent of the producers, no ticket sold shall be resold, given away or disposed of by the purchaser in connection with any promotion by the purchaser of any products or services whatsoever or for any other commercial purpose.  Ticket holder acknowledges and agrees that Amex Bank of Canada and it’s affiliates (“American Express”) have no responsibility or liability in respect of the ticket, game and/or event.