The auto-renewal program is a quick and easy way for you to renew your season seats. Instead of having to confirm your renewal each season, the auto-renewal program allows you to simply continue your payment plan each year without having to go through the sign-up process every 12 months. You will only need to act if you would like to opt out of the program or make changes to your account. During future renewal campaigns, which traditionally run between February and April each year, we will provide you with at least 30 days notice of the deadline to make changes to your account (including opting out of the program).
The auto renewal program is a quick and easy way for you to renew your season seats. Instead of having to confirm your renewal each season, the auto renewal program allows you to simply continue your payment plan each year without having to go through the sign-up process every 12 months. You will only need to act if you would like to opt out of the program or make changes to your account. The 30-day window to make changes (including opting out of the program) will take place during our renewal campaign which traditionally runs between February and April each year.
Yes. The auto renewal program was initiated for the 2026/27 season with the purchase or renewal of a season seat membership. By renewing your season seats or buying a new season ticket package for the 2026/27 season, you are opting into the auto renewal program starting in the 2026/27 season. You will have the option to opt out of the 2027/28 season in the winter of 2027.
No. You will have the option to opt out of the 2027/28 season in the winter of 2027.
You will receive an email notification to the email address on your account when the 30-day opt out window begins.
We will ask season seat members who would like to opt out to fill out a short online confirmation form during the 30-day opt out window.
No, we will continue to offer our full payment, 3 payment, and monthly payment options.
You will be able to make any modifications to your season seat package during the 30-day opt out window by speaking with your Membership Account Manager.
Season Seat Members will be able to make modifications to their payment plans and payment methods through My Sens Account during the 30-day opt out window.
Yes, but like past years there are some exceptions. We encourage you to speak with your account manager to discuss your options.
Yes, you can renew your seats later if you decide to opt out during the 30-day window. Note that you may lose some of the benefits associated with your account by doing so such as special pricing, complimentary parking, and seat location.
Once the 30-day opt out window has closed, your season seat package cannot be cancelled until the following years opt out window. To make sure you do not miss critical notifications about your season seat package keep a close eye on email communications from the Sens (we will send several notifications over the 30 days).
Auto Renewal is designed to simplify the yearly renewal process to make owning season seats easier. This program will also allow us to better manage our season seat inventory by determining what seats we have to offer to our renewed members allowing for more options for seat relocation.
That’s right! If you want to keep your same seats and use the same payment method, you do not need to do anything during the 30-day opt out window to keep enjoying Sens hockey!
